Refund policy

Approved Returns/Substantially Delayed Parcels Policy

Due to the nature of our goods we do not accept returns. However, in some circumstances we will on occasion accept a return. Buyers are responsible for return postage and returning all goods in new, unused condition. If your order was sent to you on ‘free delivery’ it means we paid the postage to send it out to you. Substantially delayed parcels are not our responsibility and any refund request will be reviewed on a case by case basis - postage will not be refunded for any reason if we sent the item within a reasonable amount of time from the date of purchase.